You may be eligible for a payment extension request. While service disconnections have been suspended until further notice due to the coronavirus (COVID-19) pandemic, Toho encourages customers who see themselves missing a payment and falling behind on bills to contact Customer Service at 40 for assistance. To apply for the program, customers can call the COA at 40 ext. “Providing reliable, cost effective and responsive services to our customers is the core of our utility’s mission, and TAP allows us to further enhance our commitment to the community when it is most needed.” “Toho appreciates our partnership with the COA that provides this worthwhile program to help customers in need with their water services,” added Toho Executive Director Todd Swingle. There is also an option to register for an account for new customers. If you don't remember your password, there is a link that can help you reset it. You can log in if you already have an account. You will need to scroll to the bottom of the page to sign in. TAP provides assistance for existing water bills for households with elderly or disabled individuals or families with children under 12 years of age. Go to the Toho water pay bill official website. “We are committed to assisting residents who are most impacted in Osceola County and this utility assistance program is designed to do just that.” “TAP complements COA’s existing customer assistance programs by easing the financial burden on those residents most in need,” said Warren Hougland, Community Services Director at the COA. TAP funds are provided by Toho and managed by the COA, which is responsible for administering all funds contributed to the program. TAP helps make bills more manageable for those who qualify. In case of any further query you can also visit Contact Us section of the website.Toho Water Authority (Toho) would like to remind customers that, since 2017, Toho, in partnership with the Osceola Council on Aging (COA), has offered the Toho Assistance Program (TAP) to ease financial hardships for customers.īoth organizations understand that, at times, including the uncertain economic impacts related to the coronavirus (COVID-19), utility customers may experience temporary financial challenges. You can fine Phone/Support number given below. We work to provide exceptional water supply and treatment services to ensure the health and safety of our residents and sustainability. In case you want to redeem redeem rewards points visit Offers page. In My accounts section you can see your pending bills and make the payment by Online Banking facility. In case you have forgotten your password/user id you can press on Forgot password button. To login in one should visit the bill payment website and enter his/her username/password in the right section of the page and press login.
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